We are hiring Operations manager to work in our Coimbatore location.

RESPONSIBILITIES:

1. Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
2. Maintain constant communication with Clients, US office, staff and Management to ensure proper operations of the Team.
3. Anticipates and tracks operational and tactical risks and providing strategic solutions.
4. Develop, implement, and maintain quality assurance protocols and reporting.
5. Increase the efficiency of existing processes and procedures to enhance the Team’s internal capacity.
6. Lead, motivate, and support a large team within a time-sensitive and demanding environment.
7. Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.

QUALIFICATIONS:

1. Bachelor’s degree in program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields
2. Three or more years of proven success in an operations management role and over all experience of 8+ Years
3. Excellent interpersonal communication and organizing skills to coordinate project activities.
4. Ability to work with details and time-sensitive issues.
5. Good decision-making skills and response to high-pressure situations
6. Excellent proficiency in MS office and preparation of Excel reports