We are hiring an Exchange Administrator to join our team.

Key Responsibilities

1. Administer Exchange Server (2013/2016/2019), Exchange Online, and hybrid environments.
2. Manage mailboxes, distribution groups, permissions, connectors, and mail flow.
3. Configure and troubleshoot SPF, DKIM, and DMARC.
4. Manage Microsoft Defender for Office 365 policies, including Safe Links, Safe Attachments, anti-spam, and anti-phishing.
5. Investigate phishing attacks, malware threats, security alerts, and email incidents.
6. Perform message tracing, email header analysis, and quarantine management.
7. Manage Microsoft Purview DLP, email encryption, and compliance policies.
8. Develop PowerShell scripts for automation and bulk administration.
9. Provide L2/L3 support, incident management, RCA, and change management using ServiceNow or similar ITSM tools.

Required Skills

1. Microsoft Exchange (On-premises, Hybrid & Online).
2. Microsoft Defender for Office 365 and Defender XDR.
3. Microsoft Purview and DLP.
4. Active Directory and Microsoft Entra ID.
5. PowerShell scripting and automation.
6. Email security: SPF, DKIM, and DMARC.
7. ITIL/ITSM processes and 24x7 operational support.

Experience & Qualifications

1. 3–6+ years of hands-on experience in Exchange administration and email security.
2. Strong troubleshooting and incident management skills.
3. Experience in enterprise messaging environments and L2/L3 support.
4. Willingness to work in rotational or 24x7 shifts, if required.